Responsible Gaming Guidelines

Responsible Gaming — Safe & Responsible Gaming at 55www

Gaming should be a source of enjoyment, not stress. 55www believes every player can game responsibly while maintaining a healthy balance in their personal and financial life.

18+ Only Limit Control Tools Free Support Self-Exclusion Feature
Introduction

Why is responsible gaming important?

Online gaming and betting, when enjoyed responsibly, can be a great source of entertainment. But without control, it can have a negative impact on your personal, financial, and family life. 55www firmly believes — gaming is for fun, not for income.

Responsible gaming at 55www means you decide how much time and money you spend. We give you the right tools and information to make those decisions. Our platform offers deposit limits, session timers, self-exclusion, and cooling-off periods — all designed for your benefit.

Online gaming is growing rapidly in popularity across Bangladesh, with players of all ages enjoying casino games, Sports Betting, and live games. To ensure this stays an enjoyable experience and never becomes an addiction, 55www is committed to building a culture of responsible play.

Keep in mind: Gaming should be part of your entertainment, nothing more. If you feel that playing is harming your daily life or relationships, contact our support team right away.
Section 01

Responsible Gaming Tools

55www gives you a range of powerful tools to stay in control of your gaming. They are completely free and accessible anytime through your Account Settings.

Deposit Limit

Set a limit on how much you can deposit daily, weekly, or monthly. Reducing your limit takes effect immediately. Increasing it requires a 72-hour cooling-off period.

Daily limit (example: BDT 500)60%
Weekly Limit (e.g., BDT 2,000)35%

Session Timer

Set a time limit for your sessions in advance. When the time is up, 55www will automatically notify you and give you the option to end the session.

Cooling-Off Period

If you feel you need a short break, you can temporarily suspend your account for anywhere from 1 day to 6 weeks. During this time, no gaming or deposits will be possible.

Self-Exclusion

If you need an extended break, you can self-exclude for anywhere from 6 months to permanently. During the self-exclusion period, no promotional messages will be sent to you.

Simple Steps: Account Settings → Responsible Gaming → Select your preferred tool. Our support team is available 24/7 for any assistance you need.
Section 02

Signs of Problem Gaming

It is not always easy to notice when entertainment crosses the line into a problem. Watch out for the following signs — they may be early indicators of problematic gaming behavior.

Placing more bets to try to recover lost moneyRisking more money to chase losses is a warning sign.
Cutting back on sleep, meals, or family time to keep gamingLosing focus on other important areas of your life.
Hiding your gaming activity from family or friendsPlaying in secret is a common sign of problematic behaviour.
Spending money on gaming at the expense of bills or essential expensesDisrupted financial priorities are a serious warning sign.
Feeling restless or irritable when you are not playingBeing unable to go without gaming is a sign of psychological dependence.
Repeatedly trying to stop playing but being unable toIf you cannot control it on your own, seeking outside help is essential.
Warning: If any of the above signs apply to you, do not wait — contact 55www's Responsible Gaming support. We help without judgment, and at no cost.
Section 03

Verify Yourself

Answer the following questions honestly. If you have more than one "Yes", reaching out to our support team is the smart thing to do.

1. Did you spend more on gaming than your budget allowed last month?
Yes
No
2. Have you taken time away from work, studies, or family responsibilities to play?
Yes
No
3. Did you feel angry, frustrated, or anxious after a loss?
Yes
No
4. Have you ever argued with someone close to you over your gaming?
Yes
No
5. Have you decided to stop playing but found yourself coming back repeatedly?
Yes
No
Tip: These questions are simply for self-reflection. If you answer "Yes" to 2 or more, we encourage you to speak with our Responsible Gaming team.
Section 04

How to Set Your Limits

Setting limits on 55www is simple. Just a few steps and you are fully in control of your gaming experience.

1
Log in to your account

Log in to your 55www account and click on the profile icon.

2
Go to Settings

Go to "Account Settings" and look for the "Responsible Gaming" option.

3
Select a Tool

Deposit limit, session timer, cooling-off, or self-exclusion — choose the tool that suits your needs.

4
Set a Limit

Enter your preferred amount or time limit and confirm.

5
Confirmation

You will receive a confirmation from the system. Limit reductions take effect immediately.

Need Help? If you need help adjusting your settings, reach out via our live support chat. Our trained team will guide you through the process step by step.
Section 05

Protection of Minors

55www strictly prohibits anyone under 18 from using the platform. We have multiple measures in place to protect minors.

  • Age verification is required at registration, along with KYC documentation.
  • Accounts flagged as suspicious are subject to additional age verification.
  • If an account is found to be operated by a minor, it will be closed immediately.
  • Parents can use family filtering software to prevent children from accessing gaming sites.
  • If parents notice anything concerning, they can contact our support team and we will act promptly.
A note for parents: If your child has access to your device or account, use a strong password and keep your login details secure.
55www's Responsible Gaming Features

We keep your gaming experience safe through both technology and human support.

Smart Deposit Limits

Set your own daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately, while increasing one requires a 72-hour wait — all for your protection.

Session Time Limit

Set a time limit for each gaming session. When the time is up, you will receive an automatic reminder and the option to end the session.

Self-Exclusion Feature

You can exclude yourself from the platform for anywhere from 6 months to permanently. During this period, no promotions or enticing offers will be sent to you.

Gaming History & Reports

View a full report of your total spending, win/loss ratio, and time spent. Transparency is the foundation of responsible gaming.

24/7 Support Team

Our trained support team is here for you any time, day or night. Never hesitate to reach out about a gaming concern.

Reality Check Reminders

Periodic on-screen reminders will notify you how long you have been playing and how much you have spent.

General FAQ

Yes, all responsible gaming tools on 55www are fully operational and enforced at the system level. Once a deposit limit is set, no deposits beyond that amount are possible — this is enforced through a technical block.

No. Your account balance is fully protected during self-exclusion or a cooling-off period. Once the period ends, or upon a withdrawal request through support, the applicable terms will apply.

Decreasing your deposit limit takes effect immediately. However, requests to increase the limit are subject to a 72-hour cooling-off period. This rule exists to protect you.

Absolutely. The 55www support team can connect you with relevant resources and professional counselors. Gaming addiction is a health issue — there is no shame in it, and seeking help takes courage.

No. 55www strictly prohibits users under 18 from accessing the platform. Age is verified at registration. If you believe your child has gained access, contact our support team immediately.

No. During a cooling-off period or self-exclusion, 55www will not send any promotional emails, SMS, or notifications — so you can stay focused without distractions.
Responsible Gaming

Have fun, Within Limits From

Millions of Bangladeshi players enjoy gaming responsibly on 55www. Join our safe platform today.

18+ Only Free Tools 24/7 Support Self-Exclusion Feature
বাংলা